Application desk
Power transmission engineering review for roller chain, attachment chain, conveyor chain and backstop clutch requests.
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Contact
Contact Tsubaki Chain
Use this page to route catalog, distributor and engineering review requests. Include chain pitch, application duty and any reference standard so the answer can be short and useful.
Phone and sourcing
Channel support for catalog availability, distributor routing and urgent MRO replacement paths.
+1 800 000 6060Review hours
Monday to Friday, 08:00-17:00 local engineering desk time. Critical plant downtime requests should include line status in the message.
24 h response target
Two-column request
Send a concise chain specification request.
The most useful requests include pitch, strand count, sprocket tooth count, speed, load, lubrication access, environment and the reason for review. For example, a packaging OEM may need an attachment layout checked before a drawing release, while a maintenance team may need a roller chain replacement matched to worn sprockets and a short shutdown window. If you have a part number, include it, but do not stop there. Operating context helps prevent a wrong dimensional match from becoming an expensive field problem.
For replacement work, add the old chain mark, measured elongation, sprocket condition and whether the line can accept a direct dimensional match or needs a heavier fatigue margin. For new machine design, add the target duty cycle, expected starts per hour, shaft speed, ambient temperature and any washdown, dust or corrosion exposure. These details let the review distinguish a simple catalog pointer from a request that should include Lambda self-lube, stainless, coated, heavy series, attachment or backstop clutch discussion.
Procurement teams can also use the form for sourcing direction. State whether the request is for a prototype, planned MRO stock, distributor quotation or urgent downtime replacement. That context helps keep the first reply focused on the correct next action.